They take your customers,
your data, and your margin.
Commission per order
Gig tax apps charge 15–30% per order. Some recently raised their base tier from 15% to 20%. Premium tiers hit 30%. Add paid placement, promotions, and tablet rental fees and your true platform cost exceeds 40%.
Gig grocery app hidden markup
CBC Marketplace investigation: the same grocery order cost $74.16 more through a gig grocery app — a 10% item markup on top of service and delivery fees. You don't see it. Your customers pay it.
Customer data you own
Every order on gig tax app builds their CRM — not yours. They own the relationship. You're a vendor. When they de-list you or raise rates, you start over.
How Aisle FLO charges customers — not you
Flat Order Processing — by delivery zone
Gig tax apps charge merchants a commission per order AND charge customers a variable distance fee. We charge merchants nothing on FaveCart (5% on GetFLO) and customers a flat Order Processing fee based on zone — transparent, predictable, and fair to your local shoppers and drivers.
$12 non-member
$22 non-member
$32 non-member
Order Processing fees are paid by the customer, not the merchant. No distance algorithm. No surge pricing. No surprise. Driver earns Ontario gig minimum + $1/Fave + $0.50/km.
Full platform comparison
Based on published rates as of May 2026. One major gig app raised its base tier by 5% in March 2026.
| Platform | Delivery commission | Pickup commission | Item markup | Customer data | Monthly extras | Your brand |
|---|---|---|---|---|---|---|
| Gig Tax App — Basic | 15–30% | 6–7% | None | Theirs | Tablet + ads | No |
| Gig Tax App — Standard | 20–30% | 10% | None | Theirs | Ads + Subscriptions | No |
| Gig Tax App — Canadian | 20–30% | ~10% | None | Theirs | Placement fees | No |
| Grocery Gig App | ~15% + fees | Pickup fee | ~10–15% | Theirs | Ad placement | No |
| Gig App Webshop ⚠️ | 2.9% processing | 2.9% | None | Yours* | Requires active gig marketplace account (20–30%/order) | No — gig app branded |
 Aisle FLO GetFLO |
5% flat | 0% | None — ever | Yours | None | Yes — full white-label |
| Aisle FLO FaveCart |
0% | 0% | None — ever | Yours | None | Yes — full white-label |
